It's Official - 2016 Resident Satisfaction Winners!
April 14, 2017
Banner continues to lead the pack for customer service and resident satisfaction. Satisfacts recently released their 2016 survey winners and Banner had 16 communities that made the list!
Banner participates in Satisfact's Insite program. At different points of the customer life cycle, we send strategic surveys to our residents and prospects making sure we are meeting their needs. These surveys are scored from 0-5. To be an award winner, each property needed a combined score of 4.0 or higher and a minimum of 50 completed surveys. Way to go teams! Here is the list of winners:
Ansley Falls
Emerald Pointe
Enclave at Winghaven
Glen Hills
Park 44
Riachi at One21
River's Edge/Fordem Towers
Stonewood Village
Summermill At Falls River
The Greenway at Carol Stream
The Lincoln Apartments
The Meadows
The Wellington at Willow Bend
Tradition at Stonewater
Westview Apartments
Whisper Hollow Aparments
Congratulations to the winners! Your residents appreciate the hard work you do for them everyday. Our core values as a company promote Respect in our relationships and our communities and you are proof of that.